Terms of service

1. General Information

These Terms and Conditions apply to all orders placed through our online store.

The contract is concluded with:

BUUST OG
Saliterweg 10
5114 Göming
Austria
Email: info@buust.eu

2. Conclusion of Contract

The presentation of products in our online store does not constitute a legally binding offer, but an invitation to place an order.

By placing an order, you make a binding offer to purchase the selected products. The contract is concluded when we accept your order by sending an order confirmation via email.

3. Prices and Payment

All prices are stated in Euros (€) and include applicable VAT.

Shipping costs are calculated separately and clearly displayed during the checkout process.

We accept the following payment methods:

  • Credit Card
  • PayPal
  • Other payment methods offered via Shopify Payments

4. Shipping and Delivery

We deliver to selected European countries.

Delivery times are indicated on the respective product pages and during checkout.

If a product is unavailable, we will inform you immediately.

5. Right of Withdrawal

Consumers have a statutory right of withdrawal as described in our Right of Withdrawal policy.

6. Retention of Title

The goods remain our property until full payment has been received.

7. Warranty and Liability

The statutory warranty rights apply.

We are liable for damages only in cases of intent or gross negligence, except in cases of injury to life, body, or health, or under mandatory legal provisions.

8. Returns and Refunds

Returns are handled in accordance with our Returns & Refunds Policy.

9. Data Protection

Information on how we process personal data can be found in our Privacy Policy.

10. Applicable Law

These Terms and Conditions are governed by the laws of Austria, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).

If you are a consumer, mandatory consumer protection laws of your country of residence remain unaffected.

11. Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR):
https://ec.europa.eu/consumers/odr

We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.