Shipping policy
Shipping Destinations
We ship our products from Austria to selected European countries, including Austria, Germany, and other countries within the European Union.
A full list of supported countries can be found during checkout.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order value.
🇦🇹 Austria / 🇩🇪 Germany
- Free shipping on orders over €80
- Standard shipping: €5.99
- Express shipping: €9.99
🇪🇺 European Union
- Free shipping on orders over €100
- Standard shipping: €6.99
Delivery Times
- Austria & Germany: 2–4 business days
- European Union: 3–7 business days
Please note that delivery times are estimates and may vary depending on your location.
Order Processing Time
Orders are processed within 1–2 business days after payment has been received.
You will receive a confirmation email with tracking information once your order has been shipped.
Tracking
All orders include tracking. You will receive a tracking link via email once your order has been dispatched.
Customs & Duties
There are no customs duties or import taxes for orders within the European Union.
We currently do not ship to countries outside the EU.
Shipping Delays
While we aim to deliver within the stated timeframes, delays may occur due to factors beyond our control (e.g. logistics issues, holidays, or high demand periods).